No-Ya B.V. (further also referred to as ‘NO_YA’, or ‘we’, ‘us’, ‘our’) are committed to protecting your personal data. When you visit our website, purchase our products, when you are using your account, or when we provide customer support services, it is important to us to use your personal data carefully and securely in a transparent manner. Protecting your private information is our priority. 

This Statement of Privacy applies to www.noyathebrand.com, and NO_YA and governs data collection and usage. By using the NO_YA website, you consent to the date practices described in this statement. In this Privacy Statement, we explain when we collect your personal data, what personal data we collect, how we use such personal data, and how long we keep your personal data. If you have any questions, please do contact us.

This Privacy Statement will be updated on a running basis. When there is an update, we will inform you thereof in this Privacy Statement. 

Registration and use of personal data

In order to better provide you with products and services and to you a more personal shopping experience, we collect and use the following personal data of you: 

• (Full) Name
• Date of birth
• Complete (home) address (billing)
• Mail address (shipping)
• Email address
• Phone number(s)
• Your online purchased products, and their size, colour, price and other product details
• Returned products, date on which you indicated you wish to return products, date of returning products.
• Whether you provided consent to receiving marketing communications
• If you purchase NO_YA’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. 
• Payment details: bank account number, bank or credit card number, time and date of payment. We do not store any bank account or credit card numbers (unless you have provided your consent, we store this encrypted so that you don’t have to fill in these details for your next purchase) once the transaction has successfully been completed. We share your personal information with credit card companies and other payment providers only for the payment of your transaction.
• NO_YA may also collect anonymous demographic information, which is not unique to you, such as: Age and Gender. 

We do not collect any personal information unless voluntarily provided by yourself. However, you may be required to provide personal information to us when a) creating an account; b) entering a contest sponsored by us; c) sending an email message to NO_YA; d) submitting your credit card or other payment information when ordering and purchasing products. 

We will use your information, but not limited to, communicating with you in relation to your purchases. 

Yours rights

You have the right to contact us to learn what personal data we have registered. If the information is incorrect, incomplete, or irrelevant, you may also ask to have them changed or deleted. You may at any time withdraw your consent by sending an e-mail to info@noyathebrand.com 

Use of your Personal Information

Your privacy is very important to us and we promise to never pass on, sell, or exchange your data to a third party for the purpose of marketing outside of NO_YA. Any data passed on to a third party will only be employed to fulfil our obligations to you. An example would be when we pass on your address to suppliers and shipping agents in connection with the delivery of your items. We will not retain your personal data longer than necessary in relation to the purposes for which the data are processed. Your data will only be stored for as long as we need them to carry out our service or for as long as legislation demands it. 

NO_YA uses the SSL Protocol to secure your personal information from unauthorized access, use or disclosure. 

The Secure Sockets Layer (SSL) protocol protects personal information that is transmitted to other websites. 

No data transmission over the internet or any wireless network can be guaranteed to be 100% secure. However, NO_YA strives to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. By using our website, you acknowledge that: a) there are security and privacy limitations inherent to the Internet which are beyond NO_YA’s control; and b) security and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed. 

Third Parties

NO_YA does not sell, rent or lease its customer’s information to third parties. 

Tracking User Behaviour

NO_YA may keep track of the websites and pages our users visit within NO_YA, in order to understand our customers behaviour. This data is used to deliver customized content and advertising within NO_YA to customers whose behaviour indicates that they are interested in a particular subject area. 

Automatically Collected Information 

NO_YA may collect information about your computer hardware and software automatically. This information includes address, browser type, domain names, access times and referring website addresses. NO_YA may use this for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our website. 

Legal obligation

NO_YA will process your personal data if necessary for complying with one of our legal obligations.

We are required to process your information to comply with accounting requirements.

We are also required to retain receipts and refunds to comply with fiscal minimum retention obligations.

Finally, we may also be required to process or disclose your personal data based on a court order or order of a competent governmental authority.

Cookie policy

In order to help you personalize your online experience, NO_YA may use “cookies”. A “cookie” is a text file that is placed on your electronic device (computer, laptop, tablet, smarthphone) when you visit our website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Cookies make our website work better and in addition, cookies help us to understand how you use our website. Besides that, we use cookies for marketing purposes. If personal data is collected via our website, it will be processed in accordance with our privacy policy.

You have the ability to either accept or decline cookies. To use our website in its full potential, you must accept our cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the NO_YA services or website you visit. 

The cookies we use on our website are listed below:

• Functional Cookies
• Tracking / Marketing Cookies

Contact Information

We welcome your questions and comments with regards to this Privacy Policy. 

NO_YA

Dillenburgstraat 13 

4835 EA, Breda

The Netherlands

Email:

info@noyathebrand.com

Telephone number:

085 060 0793
Effective as of April 18^th, 2023.